Spare parts in hand, resume work I have!

2In the spring of 022, the epidemic of Omicron occurred one after another in Jiangsu, Zhejiang and Shanghai, which greatly affected the normal work and logistics transportation. After active coordination in all aspects, Perkins Product Support Department successfully shipped the first batch of original factory spare parts of three containers from Shanghai Port to the Kunshan headquarters of Li Xing Hang Machinery in the third week of May after nearly two months, marking the resumption of the whole process!

After receiving the notice from Shanghai Port Area, the parts operation team contacted and coordinated the relevant units of each link in the first time, and completed the preparation of all approval materials as soon as possible, opening up a green channel for the entry of parts in this round.

Along the way to transport twists and turns, good things grind, in March so far faced with the breakdown of the original factory spare parts supplement, eventually see the dawn. The warehouse team is in charge of car pickup, unloading and static elimination, while the administrative team is in charge of ordering, warehousing and sorting out the backlog of orders eagerly awaited by customers. Bulk accessories waiting to go to the hands of users everywhere.

At the beginning of the resumption of work and production, the logistics link was extremely unstable, and the supply and cost of vehicles fluctuated greatly. After actively evaluating the optimal scheme, the team urgently coordinated the loading and delivery of vehicles, and tried to send them to the location of customers in the first time.

Upholding THE values of honesty, integrity, customer focus and professionalism, the Product Support Department of Lei Shing Hong Machinery Perkins provides first-class full-service solutions to maximize customer value. In the past, now and in the future, Perkins Engine will continue to respond to the needs of customers around the world, committed to providing the best product support services!